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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alea Kappel

August 6, 2025

1  out of  5
rating by Alea Kappel
"What kind of business person talks horrible about another business he’s never been in contact with? Please refrain from talking bad about businesses you have never done business with."
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Sasha Trevino

July 31, 2025

5  out of  5
rating by Sasha Trevino
"I love this company. I was able to get everything I needed done in a day!"
We responded:
"Thanks for the review, Sasha! We know insurance can be...well, not the most exciting task, so glad we could make it happen for you in a day."
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Chris Pekar

July 24, 2025

5  out of  5
rating by Chris Pekar
"Madison was great! She answered all my questions and when the computer and site weren't cooperating with me she was able to help with the issues. Very polite, helpful, kind and I loved her humor as well!"
We responded:
"Madison is pretty great - thanks for recognizing her, Chris! Appreciate your review and having you as part of our State Farm family."
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Jeremiah Hix

July 23, 2025

5  out of  5
rating by Jeremiah Hix
"I’ve had the pleasure of working with Eric Christensen and his team at State Farm in Palmer, and I couldn’t be more impressed. From the moment I contacted them, I was treated with professionalism, kindness, and genuine care for the needs of my family and myself. They take the time to explain all the options clearly and ensures you’re making the best decisions for your family and budget. Whether it’s auto, or home insurance, he and his staff are knowledgeable, responsive, and truly committed to serving the community. It’s rare to find an agent who blends expertise with such a personal touch. Highly recommend Eric Christensen’s office to anyone looking for reliable, trustworthy insurance in the Mat-Su Valley!"
We responded:
"Thank you so much for such a thoughtful review, Jeremiah. I always want my customers to know we're here for them from that very first phone call. My team and I do our best to make sure you have all the information you need to make the right decisions for your family - and I'm glad that's what you experienced! Feel free to call or stop by whenever you have questions, and thank you for trusting us to take care of you and your family!"
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Ann Drake

July 22, 2025

5  out of  5
rating by Ann Drake
"Excellent service always"
We responded:
"Thanks, Ann. Happy to hear my team is providing excellent service. "
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Roy Reiss

June 26, 2025

5  out of  5
rating by Roy Reiss
"I had a great experience getting an older truck and new trailer insured through Erik’s team. Lauren was able to answer all my questions (which were many) and my customer service experience was excellent! Top tier group of folks!"
We responded:
"Thanks for letting us know about your experience, Roy! Stop by or call anytime you have questions - we'll make sure they're answered. "
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A'Lena Sorenson

June 24, 2025

5  out of  5
rating by A'Lena Sorenson
"I started working with Erik's office as a teen and am now married with a kiddo and they've been so kind and helpful as my needs have changed over the years. I appreciate being able to work with local people that know me and my family, who I feel confident turning to with questions when they come up. Highly recommend Louise and everyone there. They are wonderful!"
We responded:
"And we've appreciated helping you through the years, A'Lena! Thank you for trusting us to help you as your needs (and family) have grown and changed. 🙏"
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Karen Lopez

June 17, 2025

5  out of  5
rating by Karen Lopez
"Madison was responsive to my requests and helped me get my insurance needs handled quickly. I was impressed with how quickly things got done. Madison was very pleasant to work with as well."
We responded:
"Thanks for letting us know about your experience with Madison, Karen! She's a gem, and we'll share your comments with her. Appreciate you taking time to leave a review, and for choosing us to help with your insurance needs. Give us a call or stop by whenever you have questions!"
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Rise Smith

June 17, 2025

5  out of  5
rating by Rise Smith
"Always a good experience working with State Farm! Thank you Madison for such fast and efficient service AND for getting me the best rate!"
We responded:
"Appreciate the kind comments, Rise! We'll be sure to share your kudos with Madison. And thanks for choosing us to help you find the coverage that works best for you."
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Julian Akers

May 29, 2025

5  out of  5
rating by Julian Akers
"Louise has been very helpful with getting my policies updated and always super responsive. Everyone I’ve interacted with at the office has been wonderful. I highly recommend Erik’s office!"
We responded:
"Thank you, Julian. I'm always happy to know that my team is there for our customers. We appreciate you choosing our local agency!"
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Kasie Violante

May 19, 2025

5  out of  5
rating by Kasie Violante
"very happy with everyone here at this agency! customer service is top notch! they are always so sweet and able to answer all the questions that i have and take care of all my personal and business insurance needs. :)"
We responded:
"Happy to hear this, Kasie! Thanks for the opportunity to help you with your personal and business insurance needs. We'll be here whenever you need us. 😊"
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Nikole G

May 13, 2025

5  out of  5
rating by Nikole G
"As a long time resident of Palmer, Alaska, local State Farm has been my insurance company with Erik Christensen. The customer service is top notch! Extra shout out to Madison in getting me set up with my new vehicle!"
We responded:
"And we appreciate your loyalty, Nikole! Thanks for allowing us to help with all your insurance needs. "
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CameRon Hogate

May 5, 2025

5  out of  5
rating by CameRon Hogate
"Best insurance agency and customer service in the whole world"
We responded:
"Appreciate the review, CameRon! 🌍"
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Sam Jordan

April 24, 2025

5  out of  5
rating by Sam Jordan
"I needed to get some non insurance documents notarized with witnesses, and the staff at State Farm were willing to help me out. It was a huge support."
We responded:
"Glad we could be of service, Sam!"
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David Lindley

April 22, 2025

1  out of  5
rating by David Lindley
"Has been filling my mailbox with unsolicited mail for years."
We responded:
"Hey David! We want to resolve this for you (and for us!). Would you please contact me directly at 907-746-4950 ASAP? Thanks! "
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Gina Hoke

March 28, 2025

5  out of  5
rating by Gina Hoke
"Courteous and responsive individuals, when we needed assistance right away. Erik Christensen and team, Louise and Ben always pleasant to talk to and they get results! This is a great team for StateFarm, thank you again."
We responded:
"Thank you for your review and kind words, Gina! I'll be sure Louise and Ben know their help was appreciated. :-) "
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Johnnie Davis

March 19, 2025

5  out of  5
rating by Johnnie Davis
"I worked with Louise at Erik Christensen’s State Farm office in Palmer, AK, to obtain worker’s comp insurance for housekeeping and groundskeepers. She was great to work with and I’m very satisfied with the outcome. Their office always provides excellent service!"
We responded:
"Appreciate you letting our office help you with your Workers Comp needs, Johnnie! Louise is a rockstar - thanks for giving her a shout-out. Feel free to call or stop in whenever we can help!"
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Mike S

February 25, 2025

5  out of  5
rating by Mike S
"Very Helpful and Friendly😊 Like a good neighbor, they are always there!"
We responded:
"Thanks, Mike! And you're right, we're always here for our customers. ;-)"
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Michael Alix

January 16, 2025

5  out of  5
rating by Michael Alix
"Eric Chiistensen and his team review my policy's regulary. They go the extra mile too find ways to trim the fat. They saved me $50.00 on my monthly bill and they are getting me a substantial rebate. $$$$$!!!!!"
We responded:
"😎 Happy to help, Michael! "
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Lazy K

January 14, 2025

5  out of  5
rating by Lazy K
"Louise was great! She was very knowledgeable and easy to work with. Highly recommend this State Farm office in Palmer, AK."
We responded:
"Thanks for the shout-out to Louise - we think she's pretty great, too. Appreciate you choosing us to help with your insurance needs!"
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Kim W

January 7, 2025

5  out of  5
rating by Kim W
"Excellent service and follow-up. I have never had to worry about my insurance coverage, and they make sure I get updated when needed with timely communications."
We responded:
"That's what I like to hear, Kim! Worry-free coverage is important to us - and our customers. Glad that's what you experienced with my team. "
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Jeana Tye

January 3, 2025

5  out of  5
rating by Jeana Tye
"Erik's team is wonderful and is always quick to respond when I have questions or need to make changes. I appreciate their proactive approach to insurance policy savings."
We responded:
"Thanks for stopping by to leave a review, Jeana. And glad to hear my team is proactively looking for savings! "
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Ian Campbell

December 30, 2024

5  out of  5
rating by Ian Campbell
"Lauren was able to provide great customer service and helped me get my first renters insurance policy."
We responded:
"Appreciate the feedback and review, Ian. "
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Tony Knutson

December 16, 2024

5  out of  5
rating by Tony Knutson
"Erik Christensen State Farm agency has been awesome to work with. I started out with vehicle insurance and added a home insurance policy later on. Besides always being friendly and courteous over the phone, they have returned phone calls promptly if I had to leave a message. Putting vehicles on hold while not used over the winter or adding components/riders to allow me to rent vehicles while on vacation were successful. They also make sure that I get all my discounts and to not lose them when I switch policies to another vehicle. Thanks for all your hard work. It is appreciated."
We responded:
"Thanks for the shout-out, Tony - and for choosing my office to help you with your insurance. Those discounts are important, so I'm happy to hear my team finds them for you! Give us a call or stop by whenever we can help."
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Jim Beck

October 24, 2024

5  out of  5
rating by Jim Beck
"We switched from another insurance company after 35 years, to Eric Christensen’s State Farm office. The staff has been incredibly and refreshingly responsive and helpful. We saved money with comparable coverage. When seeking information/clarification we speak with an actual human who is not only knowledgeable but extremely kind and patient. Extraordinary customer service! We recommend Eric’s office without any reservations."
We responded:
"Thank you so much for the glowing recommendation, Jim! We're happy that the comparable coverage saved you money. Actual humans are better than the alternative when you have questions - my team is here for you whenever you need them. Welcome to our State Farm family!"